Privacy Policy
Last updated: 15 September 2026
SNO FLO is a brand of Elysium Industries (Pty) Ltd (VAT 4180304398). We are the responsible party for personal information processed through snoflosa.com.
Information we collect
We collect information you provide when creating an account, placing an order, requesting a quote, contacting us or subscribing to updates, including your name, email address, telephone number, delivery and billing details. WooCommerce may also process order, device, security and cookie information.
How we use it
We use information to manage accounts, process and deliver orders, provide support, communicate about services, prevent fraud, secure the site, keep tax and business records, and meet legal obligations. Payments are processed by providers such as Yoco; we do not store full card details. Delivery and technology providers receive only what they need to provide their services.
Cookies
We use essential cookies for login, shopping cart, security and site operation. Optional analytics or marketing cookies are used only where consent is required. You can change cookie choices through the Privacy Settings control or your browser.
POPIA and your rights
Under the Protection of Personal Information Act (POPIA), account holders and other data subjects may request access to, correction or deletion of their information, object to certain processing, or withdraw consent where processing is based on consent. Contact info@elysiumindustriessa.com or 073 789 7779. You may complain to the South African Information Regulator.
Retention and security
We retain information only as long as reasonably necessary for the purposes above, including statutory record-keeping. We use access controls, security monitoring, backups and service-provider safeguards, but no internet system is completely risk-free.
International services
Some service providers may process information outside South Africa. We use reasonable contractual and technical safeguards and share only information needed for the service.
Children
Our online account and ordering service is for adults and business customers. Please do not provide children’s personal information.
Contact
Elysium Industries (Pty) Ltd, A4 Wijnland Park, 20 Chardonnay Road, Blackheath, 7580, South Africa. Email: info@elysiumindustriessa.com.
This policy may be updated when our services or legal requirements change.